This Code of Ethics represents our goals for promoting and maintaining the highest standards of professional service and business conduct in all our dealings when providing self storage services to our customers. As a CSSA member, we will:

  • Treat all our customers professionally and in the most courteous way.
  • Provide our clients with a safe and clean facility for self storage in Vancouver that could be easily accessed.
  • Charge a fair price, deliver quality customer service and conduct our businesses honestly.
  • Strive to improve our operations for the benefit of our customers and our industry vendors.
  • Value the health, well-being and safety of our employees and our customers.
  • Communicate accurate information of our self storage Richmond facility in all our promotional materials.
  • Respect the professional reputation and business of our competitors (or other members).
  • Promote sound legislative proposals affecting our self storage industry.
  • Uphold the principles of our Code of Ethics as an obligation to ourselves, our association, our fellow members and our community.

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